About Us

A team that offers you a helping hand

Total Water Solutions are part of Northumbrian Water Group (NWG), which operates in the North East as Northumbrian Water Limited (NWL) and the South East as Essex and Suffolk Water (ESW), supplying 4.5 million people in the UK with clean, clear and great-tasting drinking water.

Being part of a water company means we have a lot of knowledge and experience around water infrastructure and how to deal with the unexpected. With this in mind we offer a range of reactive and proactive solutions to keep your network flowing.

Our commercial customers trust us to support them to adopt a strategic approach to their water management systems. Whether your aim is to make sure you are fully compliant, reduce risks with your supply or increase profit, TWS can work with you to provide a bespoke set of solutions to help your business achieve its goals.

Two men in high vis and hard hats stood up high looking at a laptop.

Total Water Solutions’ team of consultants work in close partnership with you to apply their years of experience to your business’s water supply and liquid waste challenges. We listen, identify and advice on the best options from our services that will support you in the best way possible.

Over time, our approach and support will empower your business to reach the highest levels of efficiency and sustainability. Our sophisticated automated metering technology gives you real-time insight into your water usage, enabling us to confirm the results of efficiency measures that have been put in place, alongside identifying potential cost savings.

We find a lot of customers come to us with an issue that they find the solution to on our website. However, after a chat with our team the issue can be something completely different, so the best way to find a solution to any problem you have, is to give us a call to see how we can help.

Services

Total Water Solutions provide a very efficient and professional service to the construction industry. Every request has been carried out in a timely and effective manner aiding our business to complete plots on time. All members of the team are very positive, helpful and friendly to deal with, nothing is ever too much trouble.

Rhys Batey, Senior Design Engineer Persimmon Homes

We have found the legionella service provided by Total Water Solutions to be highly beneficial to our operations and staff members have gained valuable knowledge. The service provided is top class—any queries or issues we’ve had have always been dealt with promptly and professionally.

Dino Capaldi, Compliance Co-ordinator at PD Ports

Total Water Solutions brought a wealth of expertise including technical and regulatory support to complement our own in delivering a complex infrastructure project for our client in the NWG region as part of a wider national programme of work we were undertaking.

Barry Millar, Chief Technology Officer, Waterscan

Man in factory turning wheel on blue water pipe

Who We Help

Our consultants have experience of working across a wide range of sectors and have extensive industry knowledge to understand and solve your business’s individual challenges.